https://fastsupport.gotoassist.com/
The IT Team have remote support tools (Fast Support) so they can easily access your pc at anytime to assist you if need be.
To use this facility Users must enter the website address mentioned above into Google Chrome on their Local PC session and NOT within the Cloud.
Minimise your cloud session to access the local pc desktop and open Chrome.
Paste the link above into the address bar and you should see the screen below.
The IT team will provide you with a support key to access your session and assist you.
You can set this website with a bookmark so it is quick and easy for IT to connect to in the future by right clicking on the star icon from the top right hand side of the toolbar.
Select the bookmarks bar and this will add a shortcut to your toolbar for future use.
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