How to Manage your Searches

Search Subject

What are Search Subjects?

The search subject is the individual or entity you are running the search on.

Every search you run is automatically stored against a search subject.

For example, if you run a UK Individual check on Boris Johnson and then a few days later decide to run a fraud check on Boris Johnson, both searches will be automatically stored under the search subject ‘Boris Johnson’.

This will enable you to retrieve a search against the search subject at any time in the future as well as add other search types or re-runs.

Search Subject Followers 

What are Followers?

When you run a search, you automatically become a follower of the search subject. This means you will receive monitoring notifications on the search subject.

Search Subject Listing

What is the Search Subject Listing?

The Search Subject Listing enables you to retrieve and view your search subjects.

The search subject listing can be accessed by navigating to the ‘Searches’ tab, and then selecting ‘Search Subjects’.

There are a number of filters available to enable you to efficiently view and manage your search subjects.

 Search Listing

What is the Search Listing?

The Search Listing enables you to track and manage the progress of your searches.

The search subject listing can be accessed by navigating to the ‘Searches’ tab, and then selecting ‘Searches’.

From the search listing, it is possible to filter your searches by service, user, and status.

Retrieve a Previous Search

If you would like to retrieve a previous search, you can simply input your search reference, SSID number or search subject name in the search bar located in the top right-hand corner of the platform.

Alternatively, searches can be retrieved via the search subject listing or search listing.

Summary

What is the Summary?

The summary section provides an overview of what the results are, offering a high-level summary.

Notifications

What are the Notifications?

The Notification section appears when there is a pending mobile journey search (otherwise disappears). This is available on the mobile journey for SmartDoc, Source of Funds or Client Questionnaire. The search subject will only receive one notification through as many of the options (SmartDoc, SoF or Client Questionnaire).

You can request a notification to be sent via email or text.

Related Subjects

What are Related Subjects?

When you conduct multiple searches on different subjects, there is a Related Subjects link to view all the results.

 For example, when you click on a Business Check, you will be able to click and view related searches, such as UBOs.

Further Support

If you have any questions, please do not hesitate to contact your dedicated Customer Success Executive or another member of our Customer Success Team.