Here’s how to fix it:
1. Click on File - Manage COM Add-ins:
2. Select Options under PartnerMail
3. Click on Enable.
If PartnerMail doesnt appear in Manage COM Add-ins:
1. File - Options. Then select Add-ins
Click on the Manage dropdown and select: Disabled Items
Click on Go..
You should see the following window pop up:
Select p4w..... and click Enable.
Please then restart Outlook.
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