Received the following error message?

Here’s how to fix it:

1. Click the start menu (bottom left) and type Task Manager.

2. Click on the following option:

Task Manager should then open.

3. If the window looks like the following you will need to select More Details:

4. Then find Microsoft Word (32 Bit): (You might need to look under background processes.)

5. Click on Microsoft Word and then End Task:

 6. Then click Retry: